These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. The reservation holder must present a valid photo ID and credit card at check-in. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night's charge (Hotel policy). Refund PolicyĪny cancellation received within 1 day prior to the arrival date will incur the first night's charge. If you cancel your reservation after Jul 28, you will still be charged for the full amount. After Friday, Jul 28th, 2023 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. Between Thursday, Jul 27th, 2023 at midnight and Friday, Jul 28th, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. Good news! Before Thursday, Jul 27th, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund.
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